Shell Energy Head Office (Coventry)

0330 094 5800

This is not an official website of shell energy uk but, here we provide only contact information.

Shell Energy is the UK consumer gas, electricity and broadband operations business of Shell. The company does not generate electricity, instead purchasing it from international markets.

Shell Energy was launched in 2008 by co-founders Mark Daeche, Darren Braham and Marcus Citron. The company had a relationship with Shell, where it acted as an intermediary to purchase wholesale energy on the global market.


​​The head office of Shell Energy UK is located at:

Shell Energy House
Westwood Business Park
Westwood Way
Coventry, CV4 8HS
United Kingdom

How to contact Shell Energy uk ?

The phone number for Shell Energy’s head office in the UK is 0330 094 5800.

Contact by email address:

Shell Energy uk head office hours

The operating hours for the Shell Energy headquarters may vary, but their customer service team is available Mon to Fri 8.00 am – 6.30 pm and Sat 9.00 am – 4.00 pm to assist customers. You can contact Shell Energy customer service through their website or through their customer service hotline for assistance.


By Road: To get directions by car, you can use a navigation app such as Google Maps or Waze and enter the above address as your destination. These apps will provide you with turn-by-turn directions and real-time traffic updates to help you reach the Shell Energy UK headquarters.

By train: To get to Shell Energy head office UK By train you can go to the head office, you can take the Overground, Underground, or National Rail services at one of the nearby stations.

How to make a broadband complaint on shell energy?

They aim to serve and support the customers to the highest possible standard, so if you have a complaint, they want to resolve it quickly and effectively. The customer service team is ready to help address any issues. Here’s how to get in touch with them:

  • Online: Fill out complaints form.
  • By phone: Call us on 0330 094 5801. Lines are open between 8am and 8pm Monday to Saturday and between 9am and 6pm on Sunday.
  • With Text Relay (using a text phone): Dial 18001, then 0330 094 5801.
  • By post: Broadband Customer Services, Shell Energy, PO Box 6363, Coventry, CV3 9LR, UK.

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