Livi Head Office (London)

020 3870 3029

This is not an official website of livi uk but, here we provide only contact information.

Livi is the digital healthcare partner of choice for NHS services, private health insurers and employers in the UK. The Care Quality Commission, they help to make more possible, increasing clinical capacity, efficiency and quality of care across the UK health system.

It’s a healthcare by Kry International AB, a Swedish online healthcare company based in Stockholm. It was established in 2015 and operates as Kry in Norway and Sweden. In France and the United Kingdom, it operates as Livi.


​​The head office of Livi UK is located at:

Livi UK Ltd.
1 Finsbury Market
London, EC2A 2BN
United Kingdom

How to contact Livi uk ?

The phone number for Livi’s head office in the UK is 020 3870 3029.

Contact by email address:

Livi uk head office hours

The operating hours for the Livi headquarters may vary, but their customer service team is available Mon to Fri 9 am-6 pm and Sat & Sun 9 am-4 pm to assist customers. You can contact Livi customer service through their website or through their customer service hotline for assistance.


By Road: To get directions by car, you can use a navigation app such as Google Maps or Waze and enter the above address as your destination. These apps will provide you with turn-by-turn directions and real-time traffic updates to help you reach the Livi UK headquarters.

By train: To get to Livi head office UK By train you can go to the head office, you can take the Overground, Underground, or National Rail services at one of the nearby stations.

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Q. How long is the waiting time at Livi?

A. They aim to put you in touch with one of Livi GPs within 20-30 minutes of coming through the app. The waiting time for a drop-in meeting with GPs varies throughout the day but does not usually exceed an hour.

Q. Does Livi offer an online therapy service?

A. It’s does not currently offer an online therapy service. You can however speak to your Livi doctor about any mental health concerns. They can provide you with advice and guidance on next steps if you need additional support.

Q. Can I receive a refund for Livi pay-as-you-go?

A. If you would like to speak to about a refund for a Livi pay-as-you-go consultation, you can contact support team on 020 3870 3029.

Refunds will be decided in 5-10 days of the refund request but can take up to 30 days to be credited back to the patient’s bank account or the debit will be cancelled, depending on the card issuer’s standard procedures.


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